PRIVACY POLICY

In this section, we go through how we handle the personal data we process both as
personal data controller and as personal data assistant.

BY HANELL (Caroline Hanell AB) acts as a personal data processor for the personal data collected in connection with ordering
is also the personal data controller for the data concerning the natural persons who implement
orders in the web shop as well as information voluntarily entered via byhanell.se or e-mail.

The following categories of personal data may be processed:
• Identity information, eg name customer number
• Contact details, eg address, e-mail address, telephone number.
• Customer engagement, e.g. information about which Services have been ordered and delivered as well as any
contact with support or customer service.
• Transaction data, eg amount and time of transactions
• Device information, eg IP address, browser, time zone, operating system.

The personal data is processed for the following purposes:
• To provide the services and to fulfill other obligations towards the company's customers.
• To contact and follow up on expressions of interest upon request

The personal data will be processed in the following way:
• Collection in connection with user registration, when ordering and when asking for interest.
• Used when authenticating users.
• Used to be able to send out information in connection with orders.
• Used when executing an order.
• Used when sending general information or information of a marketing nature.
• Automatically collected data may be used for troubleshooting, for example.

The personal data will be stored for the following time periods for the above purposes:
• Data belonging to a customer or relating to a notification of interest is stored indefinitely if deletion is not requested
is expressed.